Seoul's EPS-TOPIK Terms of Service

Article 1Purpose

These Terms of Service ("Terms") govern the rights, obligations, and responsibilities between Seoul's ("Company") and members regarding the use of the mobile application "Seoul's EPS-TOPIK" and its related services ("Service").

Article 2Definitions

The terms used in these Terms are defined as follows.

1. "Service" means the EPS-TOPIK (Employment Permit System – Test of Proficiency in Korean) study application provided by the Company and all related services.
2. "Member" means a person who has agreed to these Terms and entered into a service use agreement with the Company.
3. "Account" means the unique usage credential created through Google account linkage for identifying a Member and using the Service.
4. "Content" means all materials provided within the Service, including questions, passages, audio, explanations, vocabulary, images, and learning analysis information.
5. "Paid Service" means services the Company provides for a fee, including the following types:
   • Set pass: the right to use a designated set of mock exams (e.g., a 3-set mock exam pass)
   • Term pass: the right to use all paid content for a fixed period (e.g., Exam Pass)

Article 3Posting and Amendment of Terms

1. The Company shall post the contents of these Terms within the Service so that Members can easily access them.
2. The Company may amend these Terms to the extent it does not violate the Act on the Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce, and other applicable laws.
3. When amending these Terms, the Company shall specify the effective date and reason for the amendment and announce it within the Service at least 7 days before the effective date. However, for amendments unfavorable to Members, the Company shall announce it at least 30 days in advance and provide individual notice through in-service notifications or other available means.
4. If a Member continues to use the Service without expressing an objection by the effective date of the amended Terms, the Member is deemed to have agreed to the amended Terms. A Member who does not agree to the amended Terms may terminate the service agreement.

Article 4Interpretation of Terms

Matters not specified in these Terms shall be governed by applicable laws or customary practice.

Article 5Formation of the Service Agreement

1. The service agreement is formed when a person wishing to use the Service ("Applicant") agrees to these Terms and applies for membership according to the procedure set by the Company, and the Company accepts the application.
2. The Service is available only to persons aged 14 or older. Applications from persons under 14 will not be accepted.
3. The Company may refuse to accept an application, or terminate the service agreement afterward, in any of the following cases:
   • Where another person's name or account has been used without authorization
   • Where false information has been provided
   • Where the applicant has previously lost membership status due to a violation of these Terms
   • Where the application is made in violation of applicable law or for an improper purpose
4. The Company may provide certain features, such as the diagnostic test, to users before they become Members. In such cases, the relevant provisions of these Terms concerning content protection and usage restrictions apply by analogy, and the handling of information during pre-registration use is governed by the Privacy Policy.

Article 6Management of Accounts and Personal Information

1. Accounts are created through Google account linkage, and Members are responsible for managing their own accounts.
2. Members shall not allow third parties to use their accounts.
3. If a Member becomes aware that their account information has been stolen or is being used by a third party, they must notify the Company immediately and follow the Company's instructions.
4. The protection and use of personal information is governed by applicable law and the Company's Privacy Policy.

Article 7Content of the Service

1. The Company provides the following services:
   • Diagnostic assessment and level analysis
   • Listening and reading practice by question type
   • CBT-format mock exams with automatic scoring
   • Vocabulary study (flashcards) and review
   • Analysis and recommendations based on learning data (AI tutor) and reports
   • Other services the Company may develop or provide through partnerships
2. The Service is provided 24 hours a day, year-round, in principle, except where temporarily suspended under Article 10.
3. The Service's learning analysis and recommendation features are for reference only, based on a Member's learning records, and do not guarantee actual exam results.

Article 8Changes to the Service

1. The Company may change all or part of the Service as necessary for operational or technical reasons.
2. Where there is a material change to the content or method of use of the Service, the Company will announce the reason and details within the Service in advance.

Article 9Notices to Members

1. The Company may notify Members through in-service notifications, announcements, or the contact information (such as email) registered by the Member.
2. For notices to all Members, an in-service announcement may substitute for individual notice.

Article 10Temporary Suspension of the Service

1. The Company may temporarily suspend the Service in any of the following cases:
   • Where necessary for operational reasons, such as regular system maintenance, server expansion or replacement, or the introduction of new services
   • Where there is a force majeure event such as a power outage, equipment failure, communication disruption, or a surge in usage
   • Where there is an unavoidable reason such as a natural disaster or national emergency
2. In the case of paragraph 1, the Company will provide advance notice. However, where the cause is beyond the Company's control, notice may be provided afterward.

Article 11Termination and Withdrawal by Members

1. Members may terminate the service agreement (withdraw membership) at any time using the account deletion feature within the Service.
2. Upon termination, a Member's account information and learning records will be deleted in accordance with the Privacy Policy. Deleted data cannot be recovered.
3. Refunds upon termination while using a Paid Service are governed by Article 13.

Article 12Termination and Restriction of Use by the Company

1. The Company may, after prior notice, terminate the service agreement or restrict use of the Service for a specified period if a Member engages in any of the following. However, in urgent cases, notice may be given afterward.
   • Reproducing, distributing, capturing, or recording Content without authorization, or leaking or commercially using it
   • Collecting Content or data using automated means (macros, crawlers, etc.)
   • Intentionally interfering with the operation of the Service
   • Unauthorized use of another person's account or identity
   • Violating applicable law or these Terms
2. Where the Company terminates the service agreement, it will notify the Member of the reason for termination. The Member may raise an objection within 30 days of the notice.

Article 13Paid Services, Payment, and Refunds

1. The Company may offer certain parts of the Service for a fee (such as set passes and term passes), and the content, price, usage period, and terms of Paid Services will be displayed on the payment screen.
2. Payment for Paid Services is made through Google Play in-app billing, and Google Play's payment policies apply in addition to these Terms with respect to payment methods and processing.
3. Withdrawal of subscription and refunds are governed by the Act on Consumer Protection in Electronic Commerce and other applicable laws.
   • Where a purchase is within 7 days and the content has not yet been used (set pass: the relevant set has not been started / term pass: use has not begun): withdrawal and full refund are available
   • For digital content that has already been provided (a set that has been started, a term pass that has been activated, etc.): withdrawal may be restricted under applicable law, and the Company will disclose this on the payment screen in advance
4. Refund procedures follow Google Play's refund policy and process, and refunds may also be requested through the Company's contact address (support.seoulepstopik@gmail.com).
5. Where a Member is unable to use a Paid Service due to a cause attributable to the Company, the Company will provide a refund, extend the usage period, or offer other reasonable compensation.

Article 14Display of Advertising

1. The Company may display advertising within the Service.
2. The Company may offer rewarded advertising that members voluntarily choose to watch. If a member watches such an advertisement to completion, the Company shall provide the benefit it has designated (for example, access to a mock test set). The content, conditions, and number of times such benefits are provided are set out on the relevant Service screen.
3. Advertising may not be available due to circumstances of the advertising provider, lack of ad inventory, network conditions, or similar reasons, in which case the benefit will not be granted. The Company shall not be liable for this in the absence of intent or gross negligence on its part.
4. Where a member transacts for goods or services of a third party through advertising within the Service, such transaction is a matter between the member and the third party, and the Company shall not be liable for it, except in cases of the Company's intent or gross negligence.

Article 15Obligations of the Company

1. The Company shall comply with applicable law and these Terms and endeavor to provide the Service continuously and stably.
2. The Company shall maintain a security system to protect Members' personal information and shall publish and comply with its Privacy Policy.
3. Where the Company determines that a Member's opinion or complaint regarding the Service is justified, it shall address the matter and inform the Member of the process and outcome.

Article 16Obligations of Members

1. Members shall not engage in any of the following:
   • Unauthorized reproduction, distribution, transmission, publication, broadcasting, or creation of derivative works from Content, or other copyright infringement
   • Systematically collecting Content through screen capture or recording, or leaking it externally
   • Infringing the intellectual property rights, reputation, or credit of the Company or a third party
   • Exploiting errors or vulnerabilities in the Service
   • Any other act in violation of applicable law, these Terms, or the Service's usage guidelines
2. Members shall use the Service solely for personal study purposes and may not use it for commercial purposes without the Company's prior written consent.

Article 17Ownership of Copyright and Restrictions on Use

1. Copyright and other intellectual property rights in the Service and Content belong to the Company or a third party with legitimate rights.
2. Members are granted only the right to use Content for personal study purposes through use of the Service, and acquire no other rights beyond that.
3. The Company may use information a Member posts or inputs within the Service (such as learning records) for the purpose of providing and improving the Service and for statistical analysis. The handling of personally identifiable information is governed by the Privacy Policy.

Article 18Disclaimer

1. The Company is not liable for any disruption to the Service caused by natural disaster, force majeure, or a cause attributable to the Member.
2. The Company does not guarantee the accuracy or reliability of learning results and information (such as projected scores or analysis results) obtained through the Service, and is not responsible for a Member's actual exam pass or fail outcome.
3. The Company does not intervene in disputes arising between Members, or between a Member and a third party, in connection with the Service, and is not liable for any resulting damages, except where caused by the Company's intent or gross negligence.

Article 19Termination of the Service

1. The Company may discontinue the entire Service based on its business judgment. In such a case, the Company will provide notice within the Service at least 30 days before the discontinuation date.
2. Upon discontinuation of the Service, any unused Paid Service held by a Member will be refunded in accordance with applicable law.

Article 20Governing Law and Jurisdiction

1. Disputes between the Company and a Member shall be governed by the laws of the Republic of Korea.
2. Litigation regarding disputes between the Company and a Member shall be filed with the court having jurisdiction under the Civil Procedure Act.

Addendum

These Terms take effect as of July 20, 2026.
Amended July 28, 2026 (added Article 14, Display of Advertisements; subsequent articles renumbered).